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Credit Card Security

This entire site uses encryption security to protect your credit card details (you can see this by the image of the padlock which appears in the browser status bar at the bottom of each page). The confirmation email that we send you only contains the last four digits of your credit card number so that you can identify it.

For your security all credit card transactions are security validated  (this prevents fraudulent use of your credit card).

Credit card transactions over the Internet are very safe when entered on a secure site (such as Quartermelon.com) and most credit card providers now offer guarantees against Internet fraud for your protection (check with your card provider for details).

However should you still have worries we accept credit card details given over the phone and also different payment methods such as cheque and direct bank transfers.

 

Privacy

We securely retain customer details (as entered during the ordering process), this information is NOT transmitted to any other parties other than that which is required for credit card authorisation and shipping.

We send emails to provide you with information on the ordering process.

This site uses secure protocols to better protect your information.

 

Legal

Liability is limited to the amount of monies relating to a particular order only.

In the case of any dispute the contract shall be subject to English (UK) law.

 

Errors & Omissions

We make every effort to ensure that the details and availability of products are as described, however we cannot guarantee that all the information is absolutely correct all the time, errors and omissions do happen.

We reserve the right to refuse an order or to cancel an order (in the latter case we will provide a full refund).

 

Returns

If you are dissatisfied for any reason with any product you may return your purchase within 30 days (of the delivery date) for a full refund of the purchase price. Please note that the product must arrive at our warehouse in the same condition as shipped.

We will refund shipping costs (purchase and reasonable return costs) if the product was not as described or faulty.

Certain products may contain electronic media items, if the seal is broken on these items they cannot be returned unless faulty.

Non delivery or damage during the delivery process must be reported to us within 14 days (of the expected delivery date).

 

Copyright

Much of the descriptive data and images contained in this site are the copyright of the appropriate Publishers, Authors or others. We respect these copyrights and ask that you also do. If you believe that any copyright is being infringed by us or others then let us know.

Quartermelon, it’s logo and usage are trade marks and copyright of Quartermelon Limited. This site is the Copyright of Quartermelon Limited.

 

Cookies

This site uses Cookies as an essential tool to keep track of "which customers are doing what" on the site - and thus ensuring that, for example, if you add a book to your cart, it is added correctly to your cart and not someone else's. Cookies are also used to enable your computer to remember which currency you have selected for the next time you visit this site, and to make the checkout procedure quicker on subsequent visits. We do NOT store your payment details either on our server or in the form of a cookie on your computer.

NO information is passed to us (or anyone else) from any cookie used on this site, but because it is technically essential that we are able to keep the actions of each individual customer separate, it is also essential that you have cookies enabled in your browser and (if appropriate) suitable firewall settings.

 

Product Content

We sell products from a wide spectrum of authors and publishers, we do not review the contents of any product and thus are not able to access whether the content is suitable for the use to which you may wish to put it or that the content is not offensive to you.

 

 
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